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I have not been this happy in a long time. The last few plumbers I have hired left me so disappointed that I was beginning to think it was a bad industry. (Overcharging, poor service, incomplete work, bad work, lousy attitude, leaving work area dirty, causing damage, etc.). But, today I needed to call a plumber again, so . . . off to Google to search for one in my area. I decided to call Blue Line because they were close and had decent reviews. So, I was hopeful. Best phone call I could have made!

First of all, someone actually answered the phone when I called (bonus points!). Then, he was able to come out same day (Double bonus points!). But the real five star service was in Tom’s professional and efficient service which was delivered with a pleasant and courteous demeanor. He fixed my toilet and my sink (which were the two reasons I needed him to come out), and then he checked my tub while he was there (which benefited from his tender loving care). He took his time to make sure everything was running correctly before leaving and he did everything for a fair price. (He even put everything back under the sink!) I’m just amazed across the board.

Truly, this is a five star service in an industry that seems to be seriously lacking. I plan on telling all of my family and friends in the neighborhood. Thank you, Tom!!

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